QuickBooks Error -6000, -83

What Does Error Code -6000, -83 Mean?

In accordance with Intuit, Error Code -6000, -83: “An error occurred when QuickBooks tried to access the company file” has multiple possible causes:


  • an incomplete QuickBooks installation
  • a damaged company (.qbw) file
  • the folder when the company file is located is damaged
  • hosting is enabled on both the server as well as least 1 workstation (incorrect) instead of just the server (correct)
  • the server does not have permission to access the business file
  • the currently logged in user doesn’t have permission to get into the business file
  • the service QBDataServiceUserXX (where XX is dependent on your QuickBooks version) does not have permission to access the company file
  • security application is blocking use of the QBDataServiceUserXX service in the server where the company file is based

There are a number of troubleshooting steps to solve this error that are discussed at length when you look at the Intuit knowledge base article linked below.  Before proceeding to those steps, insure that every computers in your QuickBooks installation have already been updated into the latest QuickBooks release.  To verify the version and launch of QuickBooks, press F2 while QuickBooks is running to display this product Information window.  The Product field shows the version and release at the very top left of the window.  Into the example below, Premier Accountant Edition 2009 is the version and R3P could be the release.  Complete this step on each computer in your multiuser setup.

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