QuickBooks Error 3371

How to Get Rid of QuickBooks Error 3371?

QuickBooks from Intuit has been ruling the charts when it comes to reliable accounting software. It’s secure, it is accurate, plus it’s reliable – those would be the 3 key factors which make the item a favourite among small businesses and professionals. When something strikes positive on those three crucial grounds, no-one complains if it’s a bit regarding the pricier side.

Having said that, no software is full-proof, and QuickBooks is no exception to the fact. The software has been reported to come down with nasty errors that want immediate attention if users wish to continue working. One such error could be the QuickBooks error 3371. Let’s utilize this post to find out what triggers this error and how can it be resolved.


QuickBooks error 3371

The above-mentioned error has often been cited when users make an effort to run QuickBooks after reconfiguring their systems; typically after hard disk cloning. All it allows users to do is click on an “OK” button to close the error pop-up without any clue as to how to resolve the error. The message related to error goes something like this

QuickBooks has encountered a challenge on startup. This might be because of an invalid software license. Insert the QuickBooks CD into your computer and then reinstall the program. If you encounter the difficulty again, contact tech support team.

Ouch, that ought to hurt! And it may hurt a lot more in the event that you already have a valid license on the machine and should not even think about reinstalling because you didn’t take a backup the final time you worked on your company file.

Reason behind the error

Whenever you install QuickBooks, Intuit stores some license info on your hard disk drive. Error 3371 crops up if it information becomes corrupted, or doesn’t match up for some reason. The application probably checks the license using a system signature that reflects the hardware configuration. Once you reconfigure one's body or clone your hard drive, your hardware configuration can go hay-wire. As a result causes the configuration QuickBooks saved not to match what it sees when setting up. The result – error 3371!

Resolving error 3371 – QuickBooks

A few common fixes that users generally show up with then trying to fix any error include:

Following what the error pop-up says – this won’t be any good here especially if you’re in a hurry. Reinstalling everything takes considerable time and also the error message doesn’t really specify if you’re expected to do a clean install for which you have to first uninstall the existing program, run the QuickBooks Clean Install tool, and then reinstall this system. Or otherwise not?

Contacting Support – that would just take one to a generic support page, not a help article. Plus, you’ll be asked to jump through several hoops like selecting the correct product version, consulting Intuit Community Forums, etc. When you’re struggling with a mistake and looking for a solution quickly, each one of these can seem rather frustrating.

Also Read:
So instead of wasting time on fixes that won’t work most of the time, follow these steps to fix error 3371 QuickBooks:

On your own keyboard, hold down the Windows key and press R. That’ll open the Run
For the reason that window enter C:\ProgramData\Intuit\Entitlement Client\v8 (or perhaps the appropriate location in your system where QuickBooks saves entitlement information) and then click OK. This will open Windows Explorer at that location.

Note: This should work with QuickBooks products from 2013 through 2016

Locate the ecml file, right-click on it and select Delete to delete it.
Close this window and then re-run QuickBooks. You're going to be asked to join up the product again

A few points to note here

If you are a ProAdvisor with multiple copies of QuickBooks on your own system then you will need certainly to re-register every type of QuickBooks installed on the computer.
This issue is only going to impact the workstation with the configuration change. If you're in a networked environment with separate personal computers, the others really should not be affected.

Why you may want a less strenuous way out!

The above mentioned procedure is simple, but to tell the truth, what is entitlement information anyway? What we’re getting at is that, if you think you cannot discover the path of this file you need or think the process is slightly risky/complicated, or it doesn’t work, we now have another solution for you personally.

Go Back


Blog Search


There are currently no blog comments.